Privacy Policy

Last Updated: October 5th, 2024

At IncreAI, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application ("IncreAI" or "App"). Please read this policy carefully to understand our practices regarding your personal data.

1. Introduction

This Privacy Policy applies to all users of IncreAI and covers the information we collect through our App, how we use it, and the choices you have regarding your personal information. By accessing or using IncreAI, you agree to this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect various types of information to provide and improve our services to you:

2.1. Personal Information

Personal information refers to any information that can be used to identify you personally. This may include:

Name: Your first and last name.
Email Address: Used for account creation, login, and communication.
Contact Information: Such as phone number or mailing address (if provided).
Payment Information: Credit card details and billing address processed securely through our payment processor.

2.2. Usage Data

We collect information about how you access and use IncreAI, including:

Device Information: IP address, browser type, operating system, and device identifiers.
App Interactions: Pages visited, features used, and content generated.
Log Data: Time and date of access, time spent on pages, and other diagnostic data.

2.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on IncreAI and hold certain information. Cookies are files with a small amount of data stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for various purposes:

To Provide and Maintain Our Service: Ensuring IncreAI functions correctly and efficiently.
To Personalize User Experience: Tailoring content and features to your preferences.
To Process Transactions: Handling payments and subscriptions securely through our payment processor.
To Communicate with You: Sending administrative information, updates, security alerts, and support messages.
To Improve Our Services: Analyzing usage patterns to enhance functionality and user experience.
To Enforce Our Terms: Monitoring and preventing unauthorized activities and enforcing our Terms of Service.
To Comply with Legal Obligations: Responding to legal requests and preventing harm.

4. Disclosure of Your Information

We may share your personal information under the following circumstances:

4.1. Service Providers

We employ third-party companies and individuals to facilitate our services ("Service Providers"), such as:

Payment Processors: Payment transactions are handled securely through our payment processor.
Analytics Providers: To monitor and analyze the use of IncreAI.
Customer Support: Providers who assist in addressing your inquiries and issues.

These Service Providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2. Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as:

Complying with a legal obligation or court order.
Protecting and defending our rights or property.
Preventing or investigating possible wrongdoing in connection with the service.
Protecting the personal safety of users or the public.
Protecting against legal liability.

4.3. Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure server environments.
Encryption of data in transit using SSL/TLS protocols.
Regular security assessments and updates.

However, please be aware that no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and the context in which it was collected.

7. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using IncreAI, you consent to such transfers.

8. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain circumstances.
Restriction: Request restriction of processing your personal data.
Data Portability: Receive a copy of your data in a structured, commonly used format.
Object: Object to processing your personal data for direct marketing purposes.
Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at support@increai.com. We may need to verify your identity before responding to your request.

9. Third-Party Links and Services

IncreAI may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

IncreAI is not intended for use by children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages. If you become aware that a child has provided us with personal data, please contact us immediately. If we learn that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

11. Do Not Track Signals

Our App does not respond to Do Not Track (DNT) signals. DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked.

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
Right to Delete: Request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: Opt-out of the sale of your personal information.
Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.

To exercise your rights, please contact us at support@increai.com.

13. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We act as a data controller for the personal data collected through IncreAI. Your rights under GDPR include:

Right to Access: Obtain confirmation as to whether or not your personal data is being processed.
Right to Rectification: Correct inaccurate personal data concerning you.
Right to Erasure: Request the deletion of your personal data under certain conditions.
Right to Restrict Processing: Restrict the processing of your personal data in certain situations.
Right to Data Portability: Receive your personal data in a structured, commonly used format.
Right to Object: Object to processing your personal data under certain conditions.
Right to Lodge a Complaint: File a complaint with a supervisory authority.

For GDPR inquiries, please contact us at support@increai.com.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@increai.com

16. Acceptance of This Policy

By accessing or using IncreAI, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our services.

17. Language

This Privacy Policy is written in English. Any translations are provided for convenience only. In the event of any inconsistency between the English version and any translation, the English version shall prevail.

18. Governing Law

This Privacy Policy and any disputes related thereto shall be governed by and construed in accordance with the laws, without regard to its conflict of law principles.

19. Third-Party Payment Processor

All payment transactions are processed securely through our third-party payment processor. We do not store or collect your payment card details. Payment information is provided directly to the payment processor, whose use of your personal information is governed by their Privacy Policy.

20. Cross-Border Data Transfers

Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction. We take appropriate steps to ensure that recipients of your personal data are bound to duties of confidentiality and implement measures such as standard data protection clauses to ensure your data remains protected.

21. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions related to this Privacy Policy. If you have any questions or concerns, please contact our DPO at support@increai.com.

22. Your Consent

By using IncreAI, you consent to the collection and use of your personal information as described in this Privacy Policy. If we make any material changes to how we use your personal information, we will notify you by email or by means of a notice on our App.

23. Opt-Out Options

If you wish to opt-out of receiving marketing communications or newsletters from us, you may do so by following the unsubscribe instructions included in these emails or by contacting us directly at support@increai.com.

24. Testimonials and Feedback

We may display personal testimonials of satisfied users on our App. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, please contact us at support@increai.com.

Thank you for trusting IncreAI with your personal information. We are dedicated to protecting your privacy and ensuring a secure experience.